Frequently Asked Questions2024-03-05T14:36:44+00:00

ResourceXpress FAQ’s

Does the ResourceXpress system support Multi-Language?2019-05-13T20:14:43+00:00

Yes – not only multi-language but dual language too!

This delivers the ability to configure access to both English and another language such as French, German, Finish, Swedish, Dutch or Arabic either using an on-demand screen button or an automatic timed sequenced language change.

The language file is also fully editable on the server to allow customisation for regional language variations.

Tell me the Key Features of ResourceXpress?2024-03-05T14:49:11+00:00

ResourceXpress provides so many unique features.

Click here to view a full list of features as an Adobe PDF document.

Licence Model?2024-03-05T15:00:47+00:00

Licence model

The ResourceXpress system is licenced on a per room-screen or workspace basis. For room-screens there are two licence options available, providing either display only or interactive versions.

Non interactive is suitable for applications where no booking features are required. For example QSign schedule displays or training room screens are suitable for this Licence model. Interactive licences provide Smart Book (book now), check-in/out, extend, dual language switching, equipment fault reporting and authentication functionality.

Room Screen Lite

This entry level Licence model of ResourceXpress satisfies the demand from those customers who only require simple functionality for their resource management needs. It’s attractively priced at the fraction of the cost of a full licence, which makes it very competitive and ensures a much quicker return on investment for the entry level user. Room Screen Lite licences are available in any multiple (there is no minimum order quantity).

Room Screen Full

The full version of ResourceXpress satisfies the demand from those customers who require more functionality for their resource management needs. A simple upgrade from the Lite Licence model, gives you the ability to use the Maps and Floorplan functionality of the dynamic Qkiosk. It also gives you full Qsign directional signage features.

The presentation of maps via the kiosk gives a quick view of status availability, directional information and the capability to book resources. Secure logins from the kiosk app present personal information of previous bookings for users and the ability to quickly find a free desk, room or resource.

Workspace Licences

These are designed to satisfy the needs of the modern, agile workspace. Effective management of desks, informal meeting and break out areas is vital to ensure corporations operate at peak efficiency and reduce real estate costs. Workspace licences are available to purchase in unlimited quantities (10 min).

All licences include the software server kit and full documentation.

Note – For room-screen licences display and interactive cannot be mixed for a single ResourceXpress server. If some rooms require to be display only then interactive mode can be simply disabled centrally for these screens as required.

What are the ResourceXpress server technical requirements?2024-03-05T14:36:10+00:00

The ResourceXpress V5 Server is a .NET based solution with the following technical requirements.

• Microsoft Windows Server 2016/2019 with IIS 8.5 or above and ASP.NET 4.0 ( Dot Net Framework 4.0)
• The minimum hardware requirement is 3 GHz single core or 1.8 GHz multi-core Xeon processor or above with 2GB ram and 40 GB or above hard disk space
• Both physical and virtual servers are supported
• Choice of databases available – Microsoft SQL Server 2017 or 2019. Azure SQL Database also supported.
• SQL Server Express edition – only supported for installations up to 10 profiles

How can I move my connected booking system from Google to MS365?2024-03-05T14:47:58+00:00

The central ResourceXpress server can be easily migrated to connect to a different booking system. Simply apply a new licence, it doesn’t even require a re-install of software. So no change to room screens or peripheral hardware required – a true future proofed solution!

Can I change my booking system if I need need advanced booking capabilities in the future.2024-03-05T14:41:32+00:00

No problem.

The ResourceXpress server is also compatible with more advanced booking systems. Available from our technology partners that support catering orders, visitor management, advanced resource scheduling and many more advanced features. Once again future proofing is standard with ResourceXpress.

ResourceXpress FAQ's


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