ResourceXpress SaaS

Managed cloud services from ResourceXpress SaaS allows you to focus on your core business, freeing up valuable internal resources and reducing overheads. RX SaaS moves the responsibility of hosting, managing and maintaining your workspace management systems to outsourced ResourceXpress services for one predictable annual cost.

We will keep your system up to date with continuous developments and provide all the remote support you need. Active monitoring and reporting for Enterprise customers ensures you’re kept informed exactly how your system is performing.

Take advantage of our 30 years’ experience of delivering excellent client service for global clients to define a scalable SaaS workspace booking system that will meet your exact requirements. With ResourceXpress the choice is yours. Our mature on-premise application has been honed over many years’ development, often introducing features requested directly by our customers. We’ve put all this knowledge and experience into developing and delivering our RX SaaS product. This has been designed from the ground up as a pure SaaS application with all the previous on-premise application functionality.

There is now a common look and feel across ResourceXpress on-premise and RX SaaS products. Whether you choose to host ResourceXpress on-premise in your own environment, on a virtual server or by using ResourceXpress cloud services with ResourceXpress SaaS, the administration and user experience is the same.

Click here to download the RX SaaS fact sheet

Check out the RX SaaS Administration Guide

ResourceXpress SaaS

Benefits

  • Reduce Costs – Free up Internal Resources – Increase Productivity

  • Stay up to date – Get latest versions with planned maintenance upgrades

  • Save time and money – We will deploy all updates, patches.

  • Increase User Adoption – get access to all RX SaaS latest tools such as mobile kiosk, Maps and mobile apps

  • Easy start up – With ResourceXpress SaaS multi-tenant services

  • Performance scaling – ResourceXpress SaaS will monitor and optimize your system to meet your demands.

  • Grow – Easily migrate and upscale your systems to meet demands and global growth

  • Save – With multi-tenant services

  • Increase reliability – Dedicated ResourceXpress SaaS services provide multi server traffic management and resilience by regional specific or global systems.

  • ISO 27001 Information Management Security

ResourceXpress SaaS Enterprise

Choose Your RX SaaS Server Type

ResourceXpress SaaS can be delivered on two primary levels to support differing client requirements:

Corporate Service (Standard multi-tenant, single server) – This is a simple and quick deployment for RX SaaS designed for unlimited number of resources and users but without the customization, flexibility and enhanced security of the Enterprise service. The Corporate RX SaaS application server is a shared resource making it a cost effective, entry level service but with the security of an independent database per client. This service is Ideal for a single site start up. It requires a one-time (discounted) set up charge, a software licence subscription per workspace/room-screen. RX SaaS Corporate Service includes all server hosting costs, software updates and remote support.

Enterprise (Dedicated multi server) – RX SaaS Enterprise benefits from a dedicated client application server and dedicated database per client. It provides multi server resilience and load balancing for global scalability. Extra security with ISO27001 information management security standard monitoring and auditing processes with a guaranteed scheduled uptime SLA greater than 99.95%.

Planned upgrades can be scheduled to suit customers’ requirements and room screen buttons/email templates can also be customized. Regular monthly performance reporting keeps you assured that the service is continually optimized.
RX SaaS Enterprise is suitable for larger resource deployments and clients with multiple sites across multiple time zones.

There is a fixed price for the standard Enterprise service with flexible scalability based on the number of workspaces and remote users. As the number of workspaces and service users increase, we increase the specification of the service to cope with demand.

RX SaaS has been compiled using all our knowledge & experience acquired in developing the mature ResourceXpress on premise product but designed from the bottom up as a true SaaS application.

Choose Your RX SaaS Service Level

Feature RX SaaS Corporate RX SaaS Enterprise
Scheduled Uptime SLA 99.5% 99.95% *
Upgrade Date flexibility No Yes
IP Address Filtering No Yes
Enhanced Customization No Yes
Load Balancing/Auto Failover No Yes
Private Database Yes Yes
Geographic Resilience No Yes
Custom Email Templates No Yes
Custom Hot Fix Deployment No Yes
Optional Monthly Performance Reporting No Yes
ISO 27001 Information Management Security No Yes

* maximum permissible downtime less than a cumulative total of 21 mins over a full month – 24/7

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