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Frequently Asked Questions2019-05-17T16:49:40+00:00
Does the ResourceXpress system support Multi-Language?2019-05-13T20:14:43+00:00

Yes – not only multi-language but dual language too!

This delivers the ability to configure access to both English and another language such as French, German, Finish, Swedish, Dutch or Arabic either using an on-demand screen button or an automatic timed sequenced language change.

The language file is also fully editable on the server to allow customisation for regional language variations.

What are the Key Features of ResourceXpress?2019-05-13T20:22:14+00:00

ResourceXpress provides so many unique features.

Click here to view a full list of features as an Adobe PDF document.

What is the Licence Model?2019-05-13T20:23:35+00:00

The ResourceXpress system is licenced on a per room-screen or workspace basis.

For room-screens there are two licence options available, providing either display only or interactive versions.

Non interactive is suitable for applications where no booking features are required, for example QSign schedule displays or training room screens. Interactive licences provide Smart Book (book now), check-in/out, extend, dual language switching, equipment fault reporting and authentication functionality.

Room Screen Lite

The entry level version of ResourceXpress satisfies the demand from those customers who only require simple functionality for their room booking and resource management needs. It’s attractively priced at the fraction of the cost of a full licence, which makes it very competitive and ensures a much quicker return on investment for the entry level user. Room Screen Lite licences are available in any multiple (there is no minimum order quantity).

Room Screen Full

The full version of ResourceXpress satisfies the demand from those customers who require more functionality for their room booking and resource management needs. A simple upgrade from the Lite version, gives you the ability to use the Maps and Floorplan functionality of the dynamic Q-Kiosk and gives you full Q-Sign directional signage features.

The presentation of maps via the kiosk gives a quick view of status availability, directional information and the capability to book resources. Secure logins from the kiosk app present personal information of previous bookings for users and the ability to quickly find a free desk, room or resource. A starter pack of the server + 5 licences must be purchased for Room Screen Full. Any multiple of additional licences may then be purchased.

Workspace Licences

These are designed to satisfy the needs of the modern, agile workspace. Effective management of desks, informal meeting and break out areas is vital to ensure corporations operate at peak efficiency and reduce real estate costs. Workspace licences are available to purchase in quantities of 10 (minimum), 50, 100, 250, 500 & 1000.

All licences include the software server kit and full documentation.

Download a comparison matrix of ResourceXpress licence types

Note – For room-screen licences display and interactive cannot be mixed for a single ResourceXpress server. If some rooms require to be display only then interactive mode can be simply disabled centrally for these screens as required.

What are the ResourceXpress server technical requirements?2019-05-13T20:24:22+00:00

The ResourceXpress server is a .NET based solution and the technical requirements are as follows.

  • Microsoft Windows Server 2008/2012 with IIS 6.0 or above and ASP.NET 4.0 ( Dot Net Framework 4.0)
  • The minimum hardware requirement is 3 GHz single core or 1.8 GHz multi core Xeon processor or above with 2GB ram and 40 GB or above hard disk space
  • Both physical and virtual servers are supported
  • Choice of databases available – MySQL or Microsoft SQL Server

Note for an evaluation system or for production use up to 10 room screens it is also possible to use a PC with Windows 7/8 Professional OS.

Hardware should be a minimum of Intel Atom D425 Dual Core (1.8GHz, 512KB L2 Cache), 2 GB memory, 40 GB hard disk space.

What if my company moves their email system from Lotus Notes to Exchange?2019-05-13T20:24:59+00:00

The central ResourceXpress server can be easily converted to a different booking system by simple application of a new licence – does not even require a re-install of software!

So no change to room screens or peripheral hardware required – a true future ready solution!

What if the requirement for booking system changes and we need to be able to provide a more advanced booking capability or manage visitors?2019-05-13T20:26:13+00:00

No problem!

The ResourceXpress server is also compatible with more advanced booking systems available from our technology partners that support catering orders, visitor management, advanced resource scheduling and many more advanced features that provide a comprehensive room and resource management solution.

Once again future proofing is standard with ResourceXpress.

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